Return Policy

1. Eligibility:
   • Returns are applicable within 24 hours of receiving your order.
   • To be eligible for a return, item packaging should be received damaged or expired.
2. Initiation of Return:
   • To initiate a return, please contact our customer service team within 24 hours of receiving your order. You can reach us at zorvathupsquad@gmail.com.
   • Please provide your order number and details of the item(s) you wish to return.
3. Return Process:
   • Once your return request is approved, we will provide you with instructions on how to return the item(s).
   • Return shipping costs are the responsibility of the customer.
4. Inspection and Refund:
   • Upon receiving the returned item(s), we will inspect them to ensure they meet our return criteria.
   • If the returned item(s) meet our criteria, we will process a refund to the original payment method within 4 to 7 working days.
5. Non-Returnable Items:
   • Certain items are not eligible for return, including perishable goods, personalized items, and items marked as final sale.
6. Damaged or Defective Items:
   • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate.
7. Refund Processing Time:
   • Refunds are typically processed within 4 to 7 days of receiving the returned item(s). Please note that it may take additional time for the refund to appear in your account, depending on your payment method and financial institution.

If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact us. We’re here to help!